Visit Status

Configure the possible statuses for a retail visit to classify execution results.

Access

Go to Settings → Visit Status

Default Statuses

The system includes several default statuses: - Completed — staff successfully checked in and out - Store Closed — the store was not open that day - Not Accessible — could not enter the store - Refused — store owner declined the survey

Add a Custom Status

Step 1: Click Add Status

Step 2: Enter a name and description

Step 3: Choose a color and icon (if available)

Step 4: Click Save

Set Default Check-Out Status

Impact on Reports

Visit statuses are used to filter and analyze data in Reports.