Welcome to Ftrack

Ftrack is a comprehensive field force, HR, and in-store management platform for businesses in Vietnam. It helps you organize, track, and analyze the activities of field staff at retail points.

Where to Start?

You are...	Start here
Admin/Manager — setting up the system for the first time	Prepare Data
Admin — configuring the system	Settings
Field staff — using the mobile app	Mobile App
Manager — reviewing results	Reports

Documentation Sections

Part I — Prepare Data

Set up foundational data before launching a program: import store lists, create staff accounts, build survey programs, and create visit plans.

Part II — Settings

Configure the system: general settings, accounts, images, programs, sales, POSM, and quality control.

Part III — Mobile App

Guide for field staff: log in, Check In/Out, complete Surveys, create new stores, and report results.

Part IV — Reports

Track and analyze results: execution lists, orders, assets, employee routes, charts, and summary reports.

Tip

Every guide page includes step-by-step screenshots. If your interface looks different from the documentation, contact your admin to verify the system version.